Privacy policy

Privacy Policy


This Privacy Policy explains how  Fusion Spirit collects, uses, and protects your personal information.


Who We Are


Fusion Spirit is a small UK business creating handmade fused glass art and workshops.


If you have any questions about this policy or your personal data, please contact us:


Email: [email protected]


What Information We Collect


We may collect the following information when you contact us, place an order, book a workshop, or use our website:

Name
Address
Email address
Telephone number
Payment information (processed securely by third-party providers)
Order details
Messages or enquiries you send to us


We may also collect basic website usage information through cookies or analytics tools.

How We Use Your Information


We use your information to:

Process and deliver orders
Respond to enquiries
Manage workshop bookings
Provide customer support
Improve our website and services
Meet legal or accounting obligations


We only collect information that we genuinely need.


Payments


Payments may be processed securely through trusted third-party providers such as Stripe or PayPal. We do not store your full card details.


Please refer to the privacy policies of those providers for further information.

Stripe Privacy Policy


Sharing Your Information


We do not sell your personal information.


We may share necessary information with trusted third parties only where required to run our business, including:

Payment providers
Delivery companies
Website or email providers
Professional advisers where legally necessary


Cookies


Our website may use cookies to improve your browsing experience and understand how visitors use the site.


You can usually control cookies through your browser settings.


How Long We Keep Data


We only keep personal information for as long as necessary to:

Provide our services
Meet legal, tax, or accounting requirements
Resolve disputes if needed


Your Rights


Under UK data protection law, you have the right to:

Request access to your personal data
Ask for incorrect data to be corrected
Request deletion of your data where appropriate
Object to certain uses of your data
Withdraw consent where consent has been used


To make a request, please contact us by email.


You also have the right to complain to the UK Information Commissioner’s Office (ICO):


Information Commissioner’s Office (ICO)


Security


We take reasonable steps to protect your information and use secure systems where possible. However, no online system can ever be guaranteed completely secure.


Changes to This Policy


We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements.


Last updated: May 2026